protecting and respecting your personal information is important to us. This policy sets out how the Australian GLBTIQ Multicultural Council Inc (AGMC Inc) handles your personal information.

What personal information we collect from you 

The personal information we may collect from you will depend on the particular circumstances.

It may include your name, contact details (including address, email and telephone numbers), occupation / expertise and information about how you wish to support our objectives. We may also collect other information regarding particular requirements you may have which relate to AGMC Inc activities (such as any special dietary requirements you may have to attend a AGMC Inc event.)

How we collect personal information from you 

We try to only collect the information we need for the particular function or activity we are carrying out. The main way we collect personal information about you is when you give it to us, for example, we collect personal information when you:

  • Apply for a membership
  • Offer assistance
  • Attend events
  • Make a purchase or a donation
  • Email or call us about our functions or activities
  • When you subscribe to our email lists

We may also collect personal information through our website and our use of social networking platforms – Facebook and LinkedIn. We use this information to improve our website and receive feedback from the community.

We also collect personal information from publicly available sources of information about contacts in the media and other organisations, including government and business.

When we may use your information 

Common situations in which we may use your information are set out below:

  • Providing relevant meeting documentation
  • Issuing receipts
  • Improving our website
  • Producing events
  • Communicating with members and supporters about our activities
  • Responding to your comments or questions
  • Providing information about our activities

AGMC Inc uses email to communicate with past and present members and volunteers, the media and government representatives. You can unsubscribe / opt-out from receiving emails at any time by the unsubscribe link in email sent you, or by contacting AGMC Inc through email or post.

When we may disclose your personal information 

We endeavour not to use or disclose your personal information in a way that is contrary to your expectations. We may disclose information about specific members or volunteers in line with their clearly expressed preferences about the ways in which they are prepared to assist AGMC Inc achieve its objectives.

Financial and personal information connected to payments may be collected or stored by a third-party payment processor such as Stripe and PayPal and is subject to their terms and policies.

We provide name and contact details of members of AGMC Inc’s policy committee and management committee to the members of these committees for committee use only.

We may also disclose your personal information if required by law.

AGMC Inc does not and will not sell or share personal information, membership or mailing lists stored in our databases.

Disclosure of personal information overseas 

There are some circumstances where we may provide your personal information to an organisation located outside of Australia. These organisations work with us to provide professional services in data storage. The countries these organisations are based in include United States of America.

Web traffic information is disclosed to Google Analytics when you visit our websites. Google stores information across multiple countries.

When you communicate with us through a service such as Facebook or Twitter, the social network provider and its partners may collect and hold your personal information overseas.

How we hold your personal information 

We take steps to protect the security of the personal information we hold from both internal and external threats by:

  • Internal access to personal information is restricted and granted only for the purposes of conducting the affairs of AGMC Inc.
  • AGMC Inc website, online database of membership, volunteer mailing list subscriber details and other personal information is secured using SSL.

We destroy personal information in a secure manner when we no longer need it.

Email should not generally be regarded as secure. If you wish to provide confidential information to AGMC Inc do so either by post or by emailing us at contact@agmc.org.au

Our website and cookies 

We may collect information about visits to our website to improve the way we interact with you. We may use cookies (small files are stored in your web browser) or other similar technology for this purpose. The data collected from cookies is not matched to any identified individuals.

You can choose to block cookies, however it may impact on your ability to use our website.

Our website uses Google Analytics.  You can opt out of Google Analytics by using this browser add-on: https://tools.google.com/dlpage/gaoptout/

How you can access or correct your personal information 

We maintain and update the personal information we hold as it becomes necessary, for example when you inform us that personal information such as an email address has changed.

Please contact us by email contact@agmc.org.au  if you wish to access or correct personal information we hold about you.

Contact us 

If you have any queries about this privacy policy or how we have handled your personal information, please contact us.

You can contact us at:

  • by mail addressed to C/O AGMC, 538A Murray Road, Preston VIC 3072